Shipping and returns
All packages are packed with care and reused bubblewrap, boxes etc. to spare the environment, please do the same if you can, or recycle it if not. All packages are packed and sent within 1-4 days depending on holidays and weekends(post does not ship during weekends in Norway). Please allow for typically 9-14 +/- days for shipping, depending on time in customs, holidays etc.
We do offer express shipping with DHL, for this and other questions, contact us at firstname.lastname@example.org.
Should your item arrive damaged please let us know as soon as you receive it, take a picture before opening and contact your local post office to file a claim. If you have chosen shipping with insurance we also have to file a claim on your behalf. We take no responsibility for items sent without insurance. All items are handmade art pieces and should be handled with care, we take no responsibility for damages to items that are a result of wear or tear. If you have other issues, please let us know as soon as possible. Returns are accepted only in special cases since these are unique pieces, and only for 14 days after receiving the item.
Any product you return must be unused and in original packaging and sent with tracking and insurance.
Please contact us before you take any action at email@example.com